Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and interpreter services.
1. Information We Collect
We may collect the following information:
- Name and contact details
- Email address
- Telephone number
- Organisation name
- Language and booking requirements
- Technical data such as IP address and browser type
2. How We Use Your Information
Your information may be used to:
- Process interpreter bookings
- Provide interpreting services
- Communicate about bookings
- Improve website performance
- Respond to enquiries
3. Sharing Information
We may share necessary information with interpreters assigned to your booking or trusted service providers assisting with website operation.
We never sell or rent personal information to third parties.
4. Data Security
We implement appropriate security measures to protect personal data from unauthorised access, misuse, or disclosure.
5. Data Retention
Personal data is retained only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
6. Cookies
Our website may use cookies to improve user experience, remember preferences, and analyse website traffic.
Users can manage cookie preferences through browser settings.
7. Your Rights
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain data processing
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page.
10. Contact
If you have any questions regarding this Privacy Policy, please contact us through our website contact page.
