1. About Our Services

We provide interpreter booking services for individuals, organisations, clinics, courts, and businesses requiring language support.
Services may include:

• On-demand interpreter access
• Scheduled interpreter bookings
• Bulk interpreter booking
• Telephone interpreting
• Video interpreting
• Face-to-face interpreting

2. Eligibility

To use our services, you must be at least 18 years old or authorised to make bookings on behalf of an organisation.
You agree that the information provided when making bookings is accurate and complete.

3. Booking Services

When requesting an interpreter, you must provide accurate booking details including language, date, time, and location where required.
Bookings are subject to interpreter availability.

4. Payments and Fees

Fees for interpreting services may vary depending on the type of service, language required, duration of the session, and location.
All fees will be communicated before the booking is confirmed.

5. Cancellations

Clients should notify us as soon as possible if they need to cancel or modify a booking.
Late cancellations may result in cancellation charges.

6. Interpreter Conduct

Our interpreters maintain high professional standards including confidentiality, neutrality, and accuracy during all interpreting sessions.

7. Limitation of Liability

While we aim to provide reliable services, we cannot guarantee that services will always be uninterrupted or error-free.
We are not liable for indirect losses arising from the use of our services.

8. Website Use

Users must not misuse this website, attempt unauthorised access, or use the website for unlawful purposes.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom and any disputes shall be subject to the jurisdiction of UK courts.